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Returns Policy

If you have items you need to return to U.S. Shell, Inc. please follow these steps:

  • Call our Customer Service department at 1-956-554-4500
  • Invoice details
  • Items to be returned
  • Reason for return
  • Obtain an RA# from Customer Service

We at U.S. Shell, Inc. want you to be happy with your order. If for any reason, you are not happy with the merchandise received, you may return the merchandise to us. There will be a 10% restocking fee applied to any merchandise being returned. You will be responsible for any related return shipping charges. The restocking fee does not apply for any orders that were shipped with the wrong merchandise. In order to expedite your credit, please call to receive an Return Authorization (RA#.)